Field of activityReporting into the Head of Sales & Relationship Management Support and part of the Client Onboarding & Documentation Team, you will support the daily activity of relationship managers with an understanding of all documentation that is used to set up a new customer and maintain existing ones.Task/responsibilities Perform thorough KYC reviews on Clearstream Fund Centre clients and ensure compliance with regulatory requirements Ensure strict adherence to existing AML policies and perform thorough checks on clients with this regard Oversee annual reviews in line with Clearstream Fund Centre risk rating and due diligence procedures Collaborate with internal teams to ensure compliance with KYC and AML frameworks Provide a document list to a customer requesting to open a new account Verify completed customer document package for pre-check Collect required documents for new customer or service change After having reviewed and validated the collected documents, prepare the package for the customer onboarding approval process Manage customers on a day-to-day basis and optimize customer processes Support RM in respect to escalated customer queries and other customer-related administrative tasks Ensure that prospects are turned into satisfied customers by migrating them quickly and efficientlyQualifications/required skills University degree in Economics, Business Administration, Finance, or another relevant subject Good understanding of the financial services industry and especially the funds industry Excellent communication skills, customer focus and service orientation An understanding of banking products and processes in the funds industry An understanding of Banking, Asset Managers and Global Custodians Sensitivity towards cultural differences Capacity to work independently, a curious state of mind, results-oriented Languages: English, Knowledge of French & German would be an additional asset.
#Clearstream Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential.
Our standards go far beyond simply matching candidates with the right position.
Mobility We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment.
Free drinks and food and meal allowances included.
Health and wellbeing We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations.
Our hybrid working model combines the best of both worlds.
Flexible working hours We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality Our market infrastructures are globally connected.
Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development We promote individual development by offering internal development programmes, mentoring, further education and training budgets.