Role - Generative AI Annotator - English UK/IE
Location - Dublin
Contract type - Permanent
Work model - Onsite
Working hours - Mon - Fri 9am - 5:30pm or 6pm to 2am with shift premium
Language - English UK/IE
At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years.
Our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals.
As a Generative AI Annotator, your role will be to create, assess, and refine pairs of questions and answers to improve a large language model (LLM).
You'll generate realistic questions that someone might ask the LLM in a real-life context and provide the best possible answer.
This task will involve you reviewing a set of guidelines, creating sample prompts, and responses in your area of expertise.
Main Responsibilities: Annotate data accurately and consistently, in accordance with predefined annotation guidelines.Evaluate the quality of existing data resources and the output of machine learning classifiers and internal tools.Develop, implement, and maintain guidelines and procedures for consistent, high-quality classification and content creation.Perform basic research as needed to annotate accurately.Provide feedback on the annotation tasks and contribute to the continuous improvement of the data annotation process.Provide insights regarding observed patterns in the annotated data.Research new entity categories and best practices for organizing them.Candidate Profile: The ideal candidate has previous experience in effectively coping with a fast-paced, high-pressure role in a constantly changing business environment.
They will be client-oriented, enthusiastic, courteous, assertive, and motivated to take charge of the development and improvement of LLM.
The candidate must possess a strong aptitude for working with data and excellent verbal and written communication skills.
Essential competencies: High Proficiency in English – C1 Level minimum as per the CEFR.Educational background, undergraduate university degree.Understanding common social norms (Social dynamics, social media, popular culture) within the UK/IE market.Other competencies required for the role: Ability to reference online resources, rephrase and write cohesive, accurate, responsive, and sometimes empathetic answers to the prompts.Ability to ask and/or answer specialized domain free-form prompts at university-level difficulty.Experience of data and trend analysis, and insights.Experience of developing & implementing a range of initiatives.Experience working in a constantly changing environment.Able to work independently and collaboratively; must be able to manage multiple activities simultaneously and execute decisions with judgment and discretion.Strong performance ethos and personal commitment to achieving outstanding customer performance.Benefits and perks: Internal career progression opportunities.Fully subsidised healthcare.Employee assistance programme (EAP).PRSA Scheme.Extensive Training & Development.Annual company get-togethers, charity days, and monthly wellbeing talks.Bike to work scheme.Free parking on-site.Ready to be a part of our dynamic team?
Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated!
Equal opportunity employers: At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds.
We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members.
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