German Client Services Administrator

Position: German Client Services Administrator Location: Dublin City (20 minutes from the City + free parking and on luas & train line)
Salary: €30,000 – €35,000 + Pension, Healthcare, Travel Allowance
Type: Permanent Full-Time
Working Model: Hybrid working model, 2 days in office + 3 days WFH
Hours of Work: Monday – Friday (Start from 7am – 10am) + 40 hour week
Responsibilities of the Role: Delivering great quality service to all clients & customers.Meet and exceed customer satisfaction and retention in line with company standards.Day-to-day client expense resolution in an effective and timely manner.Ensuring that all correspondence is quickly processed.Working towards Service Level Agreements ensuring clients' and customers' expectations are met promptly.Coordination of correspondence with customers via online systems alerting them of the status of their queries and the outcome.Strong record management with good attention to detail and managing a system where files can be accessed quickly when required.Generating reports for relevant departments across the business.Ad hoc duties as required.Requirements for the Role: Strong administration skills and excellent attention to detail.A strong team player with a positive attitude.Ability to work in a fast-paced environment and meet tight deadlines.Possess a high level of written and verbal communication ability.Strong work ethic and ability to work with minimal supervision.Should this position be of interest to you please forward your CV to Emily Mason via link below.

#J-18808-Ljbffr