Global Head of Payment Solutions Location: Europe – Ireland/Malta/UK preferred
Department: Operational Support - Payments
Employment Type: Permanent
Corporate Title: Senior Director
We are currently looking for a Global Head of Payment Solutions to help lead the newly created Payments Function across Apex Group Ltd. This is a dynamic role reporting to the Group Deputy COO and CPO, covering all client-related payments other than the Group's own payments which is managed by Group Finance and Treasury. This role will lead regional payment teams across multiple locations.
Job Specification: Oversee the successful implementation of a Global Centralized Payment Model covering all jurisdictions. Ensure suitably experienced staff are in place in each location. Implement a Global Payments Policy that is aligned with the Group's Anti-Fraud Policy as well as SOC and ISAE requirements. Ensure minimum standard controls are in place for every Payment for all jurisdictions; standardize payment and eBanking controls and policies. Ensure that a process is in place to Track Online Payment Tokens and that procedures are in place with HR to remove access upon a token holder leaving the Group. Manage any outsourcing arrangements required to ensure the business can be serviced globally, and where applicable, Centralized Teams. Establish Service Level Agreements ("SLA") and ensure alignment with client SLA's and deliverables. Ensure that proper Checklists (ideally Digital) are available to support all payments and that a Call back procedure is implemented. Source and manage the adoption of a global payment hub solution. Establish KPI's and provide regular reporting to Stakeholders on transaction volumes, SLA's etc. Enable a culture of continuous improvement with a passion for addressing control weaknesses. Skills Required: At least 15 years of relevant professional experience, either in the financial services fund industry or banking. Bachelor / master's degree in accounting, finance, or economics. Management experience, overseeing a large multi-jurisdictional team. Excellent organisational, communication and interpersonal skills and a truly client servicing mindset. Proven experience in managing multiple stakeholders and delivering on commitments. Experience with Payment/Banking technology solutions and platforms. Good sense of teamwork as well as ability to work autonomously in a fast-paced work environment. Committed to self-improvement and staff development. What you will get in return: Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation. Opportunity to work with a diverse, agile, and global delivery team. Exposure to all aspects of the business, cross-jurisdiction. A genuinely unique opportunity to be part of an expanding large global business. Competitive remuneration in line with skills and experience. Training and development opportunities.
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