Centric HealthLocation: On site / Dublin, Ireland
Job Type: Permanent / Full-time
Sector and Subsector: Medical & Healthcare | Management / Senior Appointments
Salary: Competitive Salary
The role of Practice Manager involves the smooth and efficient running of a busy GP Practice, overseeing the day-to-day operations with responsibility for effectiveness in people management, patient experience, financial performance, and operational efficiencies.
Contract: Permanent Full-Time
Hours: 40 hours per week
Working Pattern: Monday to Friday
Start Date: As soon as possible
Benefits of working with Centric Health: Pension: The company will match a 5% employee contribution on a monthly basis.Access to Employee Assistance Programme: Speak to an independent trusted advisor regarding personal issues or challenges.Sick Leave: Upon completion of your probation, the Company will pay a basic salary totaling a maximum of 2 weeks of your contracted hours.GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits in our Centric Health Practices.Indemnity: Indemnity is covered under the Company's policy.Birthday Day OffMaternity LeavePaternity LeaveFlexible WorkingResponsibilities: Maintain a culture of patient and customer care and ensure an ongoing focus on improving the quality of the patient experience.Oversee the bookings process and ensure the highest level of communication and professionalism.Work alongside the Regional Manager to develop and improve the patient journey.Address patient complaints and feedback and escalate where necessary.Leadership and Development of the Team:Directly manage, develop, and motivate staff to build an effective and engaged team.Provide leadership through regular meetings, objective setting, and effective communication.Identify and appoint new staff as required in line with policy.Induct new staff, clinicians, and locums into practice processes.Manage admin roster, doctor, and nurse sessions to ensure adequate cover and monitor/adjust in line with seasonal requirements.Ensure compliance with current employment legislation and recognized good practice.Business & Operational Functions:Responsible for general office management and provide reception cover if necessary.Manage supplies, both medical and administrative.Ensure compliance with all statutory and legal regulations.Maximize the use of IT systems and develop procedures for effective practice information systems.Implement company policies and procedures and introduce systems and workflows where relevant.Manage the day-to-day financial function of the practice, ensuring daily sales and takings are reconciled, carry out bank lodgements in line with policy, manage petty cash, and approve all suppliers.Participate in discussions regarding bank reconciliation, cash flow forecasts, income, and expenditure plans.Manage GMS patients to ensure all GMS payments are made.Provide ad hoc reports or practice information to the finance team or regional manager when required.Position Requirements: Previous management experience in a medical or dental practice is desirable.Senior administrator experience.Strong people management skills.Strong business development acumen.Flexible attitude to changing work practices.Key Skills: The ability to remain calm, professional, and polite in dealing with patients and colleagues.Personal Integrity: Be professional, honest, reliable, trustworthy, and respectful.Teamwork: Build and maintain good relationships with colleagues.Communicate well with people at all levels.Managing Change: Welcome and embrace change with a positive attitude.Develop Yourself and Others: Be motivated to learn and support others.Key Experience: Excellent written and spoken English is a requirement for this role.
Centric Health is an equal opportunity employer committed to a diverse and inclusive workforce. Apply for this positionFirst Name
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How many years of senior management experience do you have?
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Have you been referred to this position by a current employee of Centric Health? Refer a friend scheme applies.
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Have you been referred to this job by a current Centric Health employee? No Yes
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