Healthcare Advisor

What life's like for a Healthcare Advisor?
You provide outstanding customer care and advice within your store.

It's about Customers…
You'll be a role model for the 'customer-led' attitude. The customer is everything to you, and you'll create a culture where everyone is friendly and passionate about doing the right thing for them. You'll take every opportunity to provide information to customers, referring them to the pharmacist when appropriate, to help them select the best products and services – with increased sales being the natural result.

It's about Learning…
You'll keep up-to-date with all the various new lines and promotions within the store, so that you can always provide customers with the most up-to-date information.

It's also about... Teamwork…
You'll play your part within the team, working together and taking action to help and support colleagues to deliver the best for customers. You'll take responsibility with your colleagues to ensure that the store is clean and tidy and queues are managed effectively.

Standards…
You'll ensure compliance with company and professional standards, relevant legislation and company procedures.

Best practice…
You'll share and celebrate your successes and identify best practice across local stores, to ensure that outstanding customer care is always provided.

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