Intern Content Designer - Technical Writer

Drive a cohesive end-to-end content experience that moves clients through every phase of their product journey and drives their actions. 
Own the end-to-end authoring process: design, development, editing, production, translation, and life cycle management
Propose product design and process improvements, coordinate, and execute content development and user experience strategy.
Evaluate content requests and work with stakeholders, such as Product Owners, Engineering, Marketing, and Design, to understand the business problem, goals, and outcomes.
Design, develop, and publish IBM technical content (e.g. embedded in the UI, product tours, messages, product & API documentation, multimedia) that is easy to use, easy to understand, and easy to find. This may also include guided tours as well as training, nurture, and community content. 
Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions.  
Deliver clear, inclusive, accessible, and translated content for a global audience adhering to content design practices
Research and design content based on user scenarios and use cases by understanding personas, delivering content for design iterations, developing and clarifying UI terms, actively contributing to design reviews and conducting user testing/research to validate content. 
Collaborate directly with your Design team, Product Management, Development, Marketing, Support, Sales and Training to tell a cohesive product story.
Use expertise and user empathy to influence product design decisions to deliver the best user experiences we can for our customers. 

This internship lasts for 12 months and starts in January 2025.