IT Asset Management Specialist – LimerickOur client is looking for an IT Asset Management Specialist to become the POC for their Raheen office and to be policy and process focused.
Will be working in a stock room setting and must be able to work self-sufficiently and be a team player.
Have a "Will Do" attitude and work to streamline processes while staying focused on the Client's processes already in place.
Role requirements: Adhere to all client processes and procedures.Become the point of contact with all that is ITAM related for Raheen office.Work with other team members to execute all ITAM functions.Work with Deskside and On-site Clients and cultivate a streamlined process that adheres to all client processes and procedures.Using Service Now Ticketing System, assign new and used hardware.Fulfil tickets for hardware requests (consumables) and update CMDB.Coordinate with onsite shipping team to ensure timely pickups of equipment to be delivered to UK/non-EU locations.Oversee and coordinate the shipping of IT equipment to EU locations.Receive returns from field and Deskside.Help with recovery of IT equipment from leavers.Assist with processing iPhones and iPads ordering/setups.Hardware Asset Retrieval of Assets from End-user and place on Asset Hold.Sort hardware based on make and model.Segregate hardware based on condition and update status in CMDB.Ensure deployable hardware is clean and ready for redeployment.Restock inventory shelves.Perform monthly physical count of new/in stock hardware and provide report.Generate weekly Pending Repair/ Asset Hold reports.Update outstanding tickets on a daily basis with accurate descriptions of why the ticket has yet to be processed.Education Requirements: High school diploma or equivalent required with 0-3 years of work experience, preferably in a related manufacturing field, Warehouse Logistics, or technical field.
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