Main Purpose/Objective of Position: Responsible for operational and technical support of the electronic systems used to perform analytical testing, recording and reporting analytical test results. The electronic systems include systems such as the laboratory information management system Darwin LIMS, Water's Empower chromatography system and Biovia's SmartLab system.
Educational Requirements: Possess a Diploma in a Laboratory Science (such as Chemistry, Microbiology or Biochemistry), its equivalent or relevant experience. Experience or a strong aptitude in the area of Laboratory E-systems is also preferred.
Key Responsibilities: Acts as system administrator for E-systems utilized in the laboratory (e.g., Empower, Smartlab, LIMS).Troubleshoots issues related to E-systems performance and acts as the contact for E-systems technical issues.Responsible for updating system data per change control and action item requests.Acts as contact with IT regarding system upgrades and validation of electronic systems used across the laboratory.Acts as contact to global system representatives. Responsible for tabulating and consolidating systems information for customers and capable of presenting informal reports of results to immediate supervision.Working with a high level of analytical electronic technologies, may be involved in the qualification of these instruments and in their routine maintenance.Will be involved in deviation investigations and will record any errors encountered, as per procedures and training.Will follow all relevant Environmental, Health and Safety procedures and will be involved in incident investigations as required.May assist in the training of other personnel as his/her level of skill develops.Recognizing the importance of the quality control function in pharmaceutical production, should display a high level of integrity in the performance of his work.Should be capable of relating well to other people with whom he comes in contact, both within and outside of the laboratory area.Knowledgeable of general scientific methods and is capable of learning and executing new techniques and instrumentation associated with electronic systems after appropriate training.May also be requested to partake in or lead area or cross-functional continuous improvement projects, e.g., Six Sigma or other appropriate methodology.Attributes for the Role: Strong interpersonal skills.Strong verbal and written communication skills.Good IT skills and knowledge of standard software packages (e.g., Microsoft Word, Excel, SAP, Darwin).Good planning and organizational skills, ability to prioritize tasks, commitment to task completion and timelines.Demonstrate initiative – able to work proactively without direct supervision and with a continuous improvement mind-set.
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