Position: Leisure Club Membership Sales/Operations Manager (Fixed Term Contract - 14 months) Location: Osprey Hotel Naas, Co. Kildare Osprey Hotel has a superb opportunity, based in Naas, Co. Kildare for a Leisure Club Membership Sales/Operations Manager to join the management team who are ready to welcome you on board!
Our Hotel The Osprey Hotel is a 4-star luxury urban retreat in the heart of Naas town, Co Kildare and is 35 minutes from Dublin City.
The hotel is comprised of 108 luxurious guest rooms with custom furnishings.
It is designed by one of Ireland's most respected architects Hugh Wallace who featured as a judge on RTE s Home of the Year.
The fantastic leisure centre and spa has a 20-metre deck level pool, sauna, steam room and gym equipped with the latest cardio and resistance equipment.
The gorgeous Herald & Devoy Restaurant which opened in 2018 was also designed by Hugh Wallace and is tailored to suit all palettes and dietary requirements.
The Osprey Bar offers carvery lunch and an extensive bar menu which can also be enjoyed in the outdoor courtyard on a sunny day.
It also hosts some of the best live music on Fridays and Saturdays.
The Role We are seeking a highly motivated Leisure Club Membership Sales/Operations Manager to assist in the efficient running of the Leisure Club.
You must have good attention to detail with the ability to make decisions and think on your feet.
You will need a solid understanding of Leisure Club operations and be able to work on your own initiative.
The successful candidate will have experience working in fitness industry with excellent customer service skills, positive attitude and be able to work as part of a team.
You will be responsible for developing new business and nurturing existing clients and guest relationships resulting in increased membership sales and revenue for the leisure club.
Within the Club you will be responsible for the day to day running of the Club ensuring all procedures are adhered to.
You will be responsible for ensuring cleaning standard are high and assisting with training the team and ensuring a quality service is delivered.
Responsibilities and duties for this role will include: Sharp focus on social media, responding to all direct messages and comments on the Leisure Club Facebook and Instagram pages.
Financial reporting on all Leisure Revenue streams, creation of membership reports and monitoring of revenue.
Assist with the creation and execution of the Leisure Club marketing plan alongside the Leisure Club Manager.
Tracking all leads and referrals accurately to build a solid marketing database Training of the the leisure club team on how to maximise sales opportunities for both memberships and retail Be a creative and analytical thinker who demonstrates strong and persuasive negotiating skills by creating and co-ordinating promotions, schemes and offers for the Osprey Leisure Club Generating new quality leads and following up on them effectively Maximise all areas of sales revenue by actively driving membership sales Deliver exceptional customer service and ensure training of all team members to deliver excellent customer service also.
Be a highly motivated person capable of creating and maintaining a large client network.
Demonstrate strong organisational skills and excellent customer service etiquette.
Be professional in approach and capable of working on your own initiative and possess a positive communication skillset.
Provide top-line industry leadership and management of all leisure sales activities, including participation in annual budget creation and management; researching and fully developing market segment targets; development and execution of sales campaigns, and industry interaction.
Communication, Teamwork and Leadership To be completely familiar with all products and services within the hotel complex and to promote them whenever possible To comply with legal and statutory requirements relating to hygiene, fire, health and safety To ensure that all areas are consistently kept to the highest standards of maintenance and cleanliness To record all accidents and report them to the health and safety officer Requirements: Previous experience in a similar role Good communication skills, and fluency in English.
Friendly and outgoing.
Highly motivated Excellent attention to detail Ability to work as part of a team Why Work With Us?
We offer a variety of roster options which can be tailored to suit a positive work life balance.
We are a team of talented professionals who work well together and we are a fun team to work with.
We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us: Great Place to Work Accredited Awarded 'Best Workplace in Hospitality 2024' Awarded 'Best Workplace in Ireland 2024' Awarded ' Best Workplace for Women in Ireland 2024' Awarded 'Best Workplace for Health & Wellbeing 2024' Awarded 'Outstanding Employer' by Failte Ireland Excellent working environment Discounted gym membership Spa offers for employees, friends and family Friends and family stayover specials Staff canteen where food is provided daily Employee of the quarter year Employee referral incentive scheme Social staff outings Flexible working hours Excellent Hotel staff rates across Ireland, UK & Continental Europe Employee Assistance Programme Free Car Parking We promote from within Training & Development opportunities Career progression opportunities This is an exciting opportunity to join a hotel that is owned and managed by PREM Group, one of Europe s leading hotel management companies.
PREM Group provides all of its employees with opportunities to expand and develop their career.
We give employees the initiative to contribute their ideas in building a better environment for everyone.
#progresswithPREM The Osprey Hotel & Spa #ThisIsYourPlace