Part Time Night Duty Manager

The Duty Manager will be responsible for the smooth running of the operation and management of all service areas during their shift.
The Duty Manager will also ensure a professional and high-quality service to the residents during this time.

· Support the General Manager and Reception Officer to ensure the smooth running of the centre

· Ensure policies, procedures and the Fire Management Plan are implemented and maintained at all times

· Promote fire and other safety measures and have knowledge of first aid procedures

· Deal with resident queries and complaints in a friendly and efficient manner

· Ensure all residents are greeted in a warm, friendly, and courteous fashion

· Use the Property Management System and ensure that it is updated as and when required

· Utilise the R&M system to ensure high standard of maintenance in the accommodation centre

· Supervise and manage all service areas during the shift

· Carry out periodic stock takes

· Implement the Health and Safety policies and ensure high standards of hygiene and food safety

· Keep a record of any accidents and incidents

· Assume responsibility whilst on duty for any emergency situations in line with procedures