Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens.
We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business.
As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We are seeking a detail-oriented and analytical Admin Specialist to support our business in achieving budgetary goals through efficient backhaul invoicing, process optimization, and customer service excellence.
This role is crucial for ensuring the seamless operation of our invoicing processes, weekly KPI reporting, and system utilization.
This position calls for a team player with a high degree of enthusiasm, along with strong organisation skills and an exceptional attention to detail.
There may be occasional travel required between various sites across ROI.
Main responsibilities include (not limited to): 1.
Backhaul Invoicing: Manage backhaul invoicing to align with business budget targets.
Perform miscellaneous jobs and balance reconciliation.
Generate invoices and align Purchase Orders (POs).
Track pallets and confirm delivery.
2.
Invoicing Process Optimization: Streamline and simplify invoicing processes.
Oversee customer setup and manage rate changes.
Handle system queries and drive functionality improvements.
Develop strategies to enhance invoicing utilization.
3.
Weekly KPI Reporting: Prepare weekly AMB trunk KPI reports.
Analyse weekly Chill Trunking KPIs.
Support tighter control with weekly backhaul/trunking KPIs.
4.
Customer Service: Resolve customer queries and address service breakdowns.
Support end-to-end projects to deliver business savings.
5.
System Utilization: Monitor Bluetree for optimal usage.
Maintain Stratum by creating, approving, and invoicing jobs.
Utilize CSNX and SCM systems effectively.
Experience, Skills and Education: Previous Administration Experience.
Advanced Excel skills.
Exceptional attention to detail.
Strong analytical skills with a customer-focused mindset.
Commitment to going above and beyond in customer service.
Excellent organisation skills with the ability to work on your own initiative and manage competing priorities.
Excellent interpersonal and communication with the ability to interact and influence effectively at all levels across the business, to get things done.
A team player with proven resilience and ability to adapt to change.
Must be flexible in relation to working hours or days.
Full Driving license as there will a requirement to travel to various sit Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.