At IBM Cloudability, we deliver a best-in-class FinOps platform that helps customers enable their IT, finance, and DevOps teams to work together to optimize cloud resources for speed, cost, and quality.
The Cloudability Product Management team is accountable to numerous stakeholders including customers, partners, engineering, sales, product marketing, and support, globally. This position will be responsible for planning, overseeing, and executing the strategy to deliver for our stakeholders. You'll have the vision, execute against it, and measure and analyze results every step of the way to ensure success, make data-informed decisions, and continuously improve your and the team's efforts.
What you'll do:
• Focused on building DevOps Integration features in the product while collaborating with the engineering, documentation, and design teams.
• Lead discovery sessions with customers and other stakeholders, to uncover requirements alongside design, user research and engineering.
• Responsible for understanding the customer requirements, their relative priorities and mapping those out in systems of record, culminating in an engineering backlog of well defined, high quality, prioritized user stories that deliver solutions to meet and exceed stakeholder requirements.. Act as a consultant and SME to various sales engineers and peers and help in understanding solutions and feature behavior for various business use cases.
• Deliver technical presentations detailing value proposition of features as well as including the entire software stack.
• Collaborate with software architects to discuss potential solutions to customer problems.
• Work closely with developers to identify any gaps between developed feature and acceptance criteria, to investigate and resolve any technical issues.
• Participate in most phases of Product Development Life Cycle discovering, delivering and launching solutions to help customers meet their business objectives.
• Architect and implement methodologies and test approaches that validate features and that ensure accuracy of quality requirements.
• Develop performance benchmarks, monitor feature usage & test the software deployments to establish performance baselines to meet response time & scalability requirements.
• Interface with the market, customers, and prospects to understand pain points and opportunities for innovation
• Work across Delivery consultants, Sales, Support and Marketing to gather feedback and clarify product capabilities and strategy.
• Participate in Large Scale Agile ceremonies to ensure close alignment with all design and engineering team activities.
• Use a combination of customer data and market research to prioritize new functionality into an aggressive roadmap that balances new functionality, improvements and technical debt.
• Ensure field teams have the content and context necessary to help customers leverage all functionality (new and existing) in your defined area.
• Maintain a current understanding of industry and technology trends.
What you'll bring:
• A customer-centric focus on how to deliver business value with a keen understanding of the IT enterprise ecosystem
• Enjoy working with highly technical customers and team members.
• Proven ability to work with sales and sales engineering teams.
• Proven ability to work with development teams in large scale agile environments
• Proven ability to work with large enterprise customers and executives.
• Demonstrated ability to work independently.
• Excellent communication and interpersonal skills.
• Excellent analytical and quantitative skills; ability to use data and metrics to make recommendations and measure success.