Quality Assurance Intern – 1-year fixed term contract This position provides effective and efficient quality assurance systems support to the LOC Quality team including supporting QMS activities and as directed by the LOC Quality Manager. Performs the day-to-day work as well as activities with the Supply Chain and Marketing Company LOC are performed in a lean and efficient way and meet the compliance standards of the QMS and the local Regulator.
In this role you will:
Product Technical Complaints: Perform day-to-day work to support an effective complaints management process ensuring:
The assessment of potential issues are determined as quickly as possible and linked to the adverse event reporting process and local product incident process if/as appropriate. Report and follow up on product complaints with manufacturing sites, customers, and commercial teams. Monthly summaries reports assessments and review. Trending. Annual Product Quality Reviews: Perform annual product reviews for GSK pharma products and summarise these reviews in approved report format. QMS Trending and Reporting: Perform monthly and weekly actions as per schedule that can also include supply activities:
Monthly actions include trending of different QMS systems and reporting. Weekly actions include ERP reporting and trending. Management of Quality and Regulatory Intelligence: Management of local actions for the review of monthly QRI actions, which includes:
Organisation of Quality and Regulatory meetings. Administration of QRI impact assessment review (preparation and approval). Communication with other LOC functions. Deviations and Corrective and Preventative Actions (CAPA) admin: Administration of ERP Deviations and CAPA actions, including management of ERP evidence. Administration of VQD: Support the implementation and maintenance of effective Documentation management System to ensure that local operations are in full compliance with GSK standards and policies:
Ensure that all local SOPs are within their review period. Act as admin within Document Management system to ensure documents are sent for review within agreed timeframe. QA Intern can be involved in other QMS activities where support is required. Basic Qualifications & Skills: Successful completion of relevant tertiary qualifications. Some hands-on experience within the Pharmaceutical / Consumer Healthcare industries. Understanding of and experience in quality assurance systems particularly in the areas of batch release, product incidents, artwork control, and performing audits. Knowledge of regulatory requirements pertaining to GMP/GDP. Knowledge on effective quality documentation systems. Knowledge of ERP systems used in quality management. Preferred Qualifications & Skills: Strong general computer literacy with Intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook. Analytical mind, good attention to detail, and problem-solving skills within a structured process. Ability to deliver clear communications and foster excellent working relationships with peers and management. Closing Date for Applications – 6th September 2024 (COB)
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