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Quality Experience Specialist

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Details of the offer

Quality Experience Specialist 550157 Closing at: Sep 3 2024 at 23:55 BST About the Role Base Location: Belfast or Dublin Salary:  £26,200 - £39,400 (NI) or €37,700 - €56,500 (ROI) + performance-related bonus + a range of other benefits to support your family, finances and wellbeing.
Working Pattern:  Permanent | Full Time | Flexible First options available What is the Role?
The Quality Experience Specialist is an important role within the wider Customer Experience function, supporting our internal Operations teams with the facilitation and delivery of customer first outcomes.
You will monitor, measure and share key insights relating to customer transactional touchpoints, in turn playing a critical role in the optimisation of our operational processes, identifying enhancement opportunities and implementing strategies to improve overall service quality.

Nominal Salary: To be agreed
Source: Talent_Ppc
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