Reception Team Leader RoleLink Personnel are seeking applications for a Reception Team Leader for our client, a Global Law Firm based in Dublin 2. This is a great opportunity for a Corporate Receptionist to progress to a Team Leader role ensuring a 5* Client experience on behalf of the firm.
Salary: to €43k Benefits: Pension, Healthcare, Bonus, Annual Review, Death in Service Benefit, Income Protection, 25 days AL. Overall package: €48k 35 Hour Week between the hours of 08:00 and 18:00 The Role: Offer a warm and professional greeting to all guests / visitors, ensuring eye contact is made as they arrive.Greet internal and external clients, acknowledging them promptly by name once established.Aim to provide an update regularly to any visitors waiting for verification in reception.Welcome and escort guests to meeting rooms, assist with coats and luggage as required.Offer refreshments in the lobby area if guests are waiting here and ensure you keep them updated on their host's arrival.Assist with Catering requirements for meetings – Ordering food, Serving T&C, Putting catering from our external provider into meeting rooms.Proactively deal with enquiries and requests in person, via the telephone or email, in a timely and professional manner.Continually develop client knowledge.Assist with separate registration desks for functions as required.Teamwork and Communication: Communicate effectively with colleagues, displaying accuracy and attention to detail both in verbal and written communication.Maintain a strong awareness of business activity and communicate all updates with your team members.Make your Manager aware of any new / ongoing / potential issues and complaints so that they are addressed accordingly.Communicate effectively with the Client Coordination Team on new bookings, changes to existing bookings and on any cancellations.Support the training of new team members.Management: Identifies appropriate level of reception support, ensuring the needs of the offices are met, conducting recruitment and selection as appropriate.Execution of ongoing performance management for the office reception team including leading performance reviews, conducting quarterly 1:1s and agreeing objectives for the individuals.Identifies training and development needs of the reception team and facilitates relevant support needed.Establish working relationships with the landlord reception team using your influencing skills to create a seamless experience for clients and external visitors whilst simplifying internal processes.The Candidate: Previous receptionist experience within a corporate environment or luxury hotel/retail.Positive 'can-do' attitude, flexibility, and great work ethic.Excellent communication skills and ability to multi-task.Conscientious with excellent attention to detail.Self-motivated and disciplined.Team player with the ability to stay calm under pressure.IT literacy in MS packages (Outlook; Word; Excel) etc.If this Reception Team Leader vacancy sounds like you, call Orla on 01 8456312 for details. Link Personnel
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