Receptionist | 30-35K | Dublin A prominent client based in Dublin are currently seeking a Receptionist to join their team.
In this role you will be responsible for front of house, greeting clients, & building relationships.
This role in fully on-site, the roster duty entails shift work currently Monday to Friday between 07:00 to 21:00 hrs & working 1 weekend a month.
Shift allowance is applied along with the base salary.
The main responsibilities of the position include: Greeting and directing guests, audiences, contributors, couriers, taxi companies andpeople attending for interview to the appropriate areas, ensuring that all visitors andany other individuals contacting are dealt with in an effective timely and politemanner Operating the switchboard and answering and forwarding incoming telephone calls,transferring calls to the appropriate person or department and taking down and passingon messages where necessary Working with the wider Receptionist/ Telephonist team and performing generaladministrative tasks Liaising with the Communications, Programme or other teams to provide a first-lineinformation service to the public and staff Working closely with the Security team to report any incidents which may adverselyaffect our staff, visitors or premises The Ideal candidate will possess the following: Excellent interpersonal skills Previous switchboard experience would be considered an advantage An awareness of best practice customer service Specific customer service skills both face to face and on the phone Ability to manage and deal with difficult people in person on the phone in line withagreed processes/protocols Ability to evaluate situations and make effective decisions Excellent Microsoft Office skills Excellent communication skills Proven organisational skills Self-motivated with a proven ability to work under pressure and problem solve withintight timeframes This is an excellent opportunity for a receptionist looking to join a well-established company, where your work and input is acknowledged and valued and where you will progress in your career.
Please send CVs toor apply directly for immediate consideration Skills: Switchboard complaints queries phone manner diary management administration