Neylons is a Facility Management Company providing services all over Ireland.
We are a growing company that prides itself on training and development available to all staff.
We offer flexibility, career progression and a competitive start rate.
We are looking for a Full-time Receptionist to join out team in Corballis, Dublin Airport Working pattern: Monday to Friday from 8:00-17:00 Staff parking available Overall purpose of the role The right person will encourage and support the ambassador team whilst overseeing day to day operations and events.
They will understand the value of a first impression; providing a lasting and unique memorable experience Key Deliverables: To be a key member of the front-of-house Reception team representing offering a professional and efficient service To act as first point-of-contact, clearly demonstrating a professional, customer-focused culture and character by creating a welcoming and positive environment and adopting a courteous and helpful demeanour and approach towards all visitors To provide visitors with an effective, efficient and seamless meet, greet and registration service. To notify personnel of visitors' arrival, updating clients on status/progress. To assist visitors in direction and/or information service, responding to or referring on enquiries and requests to relevant personnel re programmes, meetings, events etc. To take responsibility for ensuring that the reception area is visually presentable, safe, clean and tidy at all times with up-to-date collateral accessible to visitors To proactively liaise and engage with relevant colleagues in relation to the professional corporate management of events/programmes and meetings To operate switchboard systems answering incoming calls, providing information, transferring/routing calls appropriately and taking messages where necessary To maintain corporate professionalism and efficient client Reception services by proactively communicating and advising teams/colleagues of any irregularities or business needs To arrange taxis for clients/visitors and colleagues on demand and on account; organise wi-fi access; and coordinate courier deliveries To provide Health and Safety Officer(s) with up-to-date registration information in a crisis To undertake other responsibilities and duties, as may be assigned from time to time Key Functional Competencies (Key Skills and Knowledge) Excellent telephone and face-to-face verbal and listening communications skills Excellent organisational skills Good knowledge of Microsoft Word and other Microsoft Office packages Ability to develop knowledge of Reception/Switchboard-specific IT and communications systems, services, tools and supports Ability to develop a strong knowledge of the organisation and its functions, along with key associated staff Responsible for keeping oneself well-informed and up-to-date on organisational events/programmes and ability to know how/where to access information on the corporate website and intranet Ability to work in a busy, fast-paced and demanding front-of-house engagement and communications environment Understanding the requirements of the reception and service desk services. Strong administrative skills Good IT application skills i.e.
MS Office Experience working in a busy reception or service desk services environment Fluent English is essential We are happy to hear from anyone with skills in any of these areas.
Please Fill in your details and upload you CV to apply.