Reservations Agent Part Time Flexible Position Oliver Dunne Restaurants operates the following venues: Bon Appetit - Malahide, Cleaver East and The Rose Room at The Clarence Hotel, Beef & Lobster in Dublin and Galway, Ribeye Steakhouse - Malahide, Pink Restaurant - South William St, The Morehampton Pub - Donnybrook, Social Bar & Restaurant - Drogheda, Toro Tapas Bar - Malahide and One Bar & Restaurant - Ballsbridge.
Our restaurants and bars are all completely unique, each one has its own identity, style and atmosphere to suit all tastes and occasions.
At Oliver Dunne Restaurants, our mission is to enrich lives through the power of hospitality. This unique approach puts our employees first because we believe that attracting, hiring, and nurturing the right people is what sets our businesses apart. We aim to find individuals who embody our core values of Honesty, Consistency, and Passion for hospitality, who also have an entrepreneurial spirit, great personalities, and integrity.
We are always looking for enthusiastic and dedicated people to join our expanding business.
We are currently hiring a Reservations Agent based in our Head Office at Malahide, Co.Dublin Roles & Responsibilities: Assist with the the day-to-day operations in the reservation's office in conjunction with the reservations team to ensure all duties are carried out in an effective and efficient manner Ensure all telephone / e-mail traffic and reservations are appropriately recorded and responded to Operating a busy phone line for 11 different venues Dealing with customers in a professional manor Communicating efficiently & clearly with management and staff across all teams & venues daily The ideal candidate: Previous experience in Reservations/Sales or Admin preferable but not necessary Excellent communication and customer service skills Ability to work as part of a team Fluent in the English language Excellent attention to detail and the ability to work in a fast-paced environment.
Must have the ability to multi task Proficient in Microsoft Word and Excel