BROWNS BRASSERIE AT BROWN THOMAS The Role: We are looking for an accomplished restaurant head server or someone with previous supervisory experience. Browns Brasserie is an exciting daytime restaurant in Brown Thomas. Enjoy working in a fast-paced environment while delivering exceptional service to our customers. The restaurant is opening daytime only, so please ensure you are available for day shifts before applying.
Job Benefits: 29 days holiday including public holidays.Exceptional gratuities and tips.Industry-leading staff food policy; order a free dish and a hot beverage straight from the customer menu when on duty.Dine at Brown's Brasserie with friends and family and enjoy a 50% discount in both restaurants in Cork and Limerick.Partial uniform is provided.Increased pay rates on Sundays and Bank Holidays.Opportunity for career growth through internal promotions.Dedicated learning manager with access to over 1000 e-learning courses.Advanced online training programs and the opportunity for all employees to advance to our management training program.Annual staff Christmas party.City centre location, with easy access to public transport.Person Specification Required: Ability to provide warm, friendly, and efficient service.Must be able to command a busy restaurant operation and be hands-on.Must be passionate about operations and working on the floor.Must be standards-driven and detail-oriented.Ability to conduct training sessions and assessments.Excellent communication skills.Maintain exceptional levels of customer service and evaluate customer service levels with a focus on continuous improvement.Assist in organizing schedules, requisition stock, and ensure all relevant administration records are kept up-to-date.Support in training and developing the restaurant team.Ensure communication between front-of-house team and management and maintain good working relationships with other departments.Attention to detail and persistence are a necessity.Excellent product knowledge; must display a genuine passion for food and beverage products.Must be confident with using cloud-based computer systems and have an ability to work with Microsoft Word and Excel.Able to use all social media channels and the ability to post regular updates on behalf of the restaurant.The Ideal Candidate: 3 years hospitality experience in a similar establishment.Previous experience as a restaurant manager or supervisor is essential.Excellent knowledge of Food and Beverage products and operations.Fluent in English; a second language is an advantage.Have full permission or hold a valid visa to work in the EU.
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