As a Retail Operations Manager, you will be a key member of the Retail Management team, responsible for driving the delivery of retail objectives. Your role will encompass providing operational, commercial, and strategic support to the head office and management team. The ideal candidate will have a proven track record in senior management roles within the retail sector, showcasing exceptional multi-site experience and a deep understanding of retail management.
Key Responsibilities: Operational Excellence:
- Oversee and optimize day-to-day retail operations to ensure efficiency, productivity, and a seamless customer experience across multiple sites.
- Develop and implement standardized operational procedures to enhance consistency and performance.
- Collaborate with the management team to develop and execute retail strategies that drive sales growth, customer satisfaction, and profitability.
- Monitor market trends and competitor activities to identify opportunities and challenges, adapting strategies accordingly.Multi-Site Management:
- Demonstrate proficiency in managing operations across multiple retail locations, ensuring a cohesive and uniform brand experience.
- Develop and implement initiatives to improve cross-site communication, coordination, and synergy.Performance Analysis and Reporting:
- Utilize key performance indicators (KPIs) to assess the effectiveness of retail operations and implement data-driven improvements.
- Generate regular reports for senior management, highlighting achievements, areas for improvement, and recommended actions.Team Leadership and Development:
- Lead, motivate, and develop a high-performing retail team, fostering a positive and collaborative work environment.
- Provide coaching and mentorship to enhance the skills and capabilities of team members.Collaboration with Head Office:
- Work closely with the head office to ensure alignment with overall company goals and objectives.
- Provide input and support for the development of company-wide policies, procedures, and initiatives.
- Identify potential risks to retail operations and implement mitigation strategies.
- Ensure compliance with industry regulations and company policies.Qualifications and Requirements: Bachelor's degree in Business Administration, Retail Management, or a related field (Master's degree preferred).Proven experience in a senior management role within the retail sector.Demonstrated success in multi-site management.Strong analytical and problem-solving skills.Excellent communication and interpersonal abilities.Strategic thinking with a focus on results and continuous improvement.Familiarity with retail technologies and trends.Interested candidates are invited to submit their CV detailing their relevant experience to ****** or contact in confidence on 045898037. Full job spec will be supplied at interview stage.
Teamworx is a specialist Retail Recruitment Agency in Retail, Hospitality, Head Office and Senior Management Level. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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