Room Attendant Housekeeping

PRIMARY PURPOSE To ensure the cleanliness of all bedrooms and public areas working as a part of the Accommodation team.
Anticipating guests needs and ensuring that service is provided to the level they require and exceeding their expectations.
DUTIES/RESPONSIBILITIES Greet and acknowledge the guest according to company standards in a timely, friendly and efficient manner.
Enters and prepares the room for cleaning.
Performing a variety of cleaning activities including making the bed, dusting the room and furniture, hoovering the carpets.
Ensure all rooms are appropriately cleaned as per department standards.
Replenish amenities according to operational standards.
Deliver and retrieve items on loan to guests e.g.
iron and ironing boards.
Ensure security of guest rooms and privacy of guests.
Reports any maintenance issues to Department Manager.
Responds to guest requests in a timely fashion.
Maintains Accommodation trolleys.
Removes rubbish from rooms.
Always take responsibility for ensuring a positive guest experience.
To ensure a very good relationship between the Front Office and other departments.
Responsible for following the standard operating procedures.
OTHER RESPONSIBILITIES Perform any other assigned reasonable duties and responsibilities as assigned or requested by Manager or Assistant Manager.
Attend meetings.
Attend Portmarnock Hotel & Golf Links Training.
Maintain a professional image at all times.
Adhere to grooming and appearance standards consistently.
Manage your time effectively and efficiently.
PERSONNEL SPECIFICATION Previous accommodation experience is ideal.
Should have good verbal English.
Should have excellent communication skills.
Flexibility to work longer hours as per business demands.
Be courteous, professional and provide efficient service.
Benefits: Meal Allowance / Canteen, Paid Holidays Skills: Cleaning materials Room Cleaning, Clean Public Areas Benefits: Meal Allowance / Canteen Paid Holidays Parking Staff Discounts referral bonus free golf