Office Based Position in GalwayApplication closing date: 3rd December 2024Please note that interviews will be taking place prior to Christmas.
Wayfair Professional's Business to Business Sales ("B2B") and Business to Consumer ("B2C") team is seeking a collaborative, analytical-oriented Senior Analyst to help drive the Inbound sales channel agenda.
The role will be a part of the Global Revenue Operations team that will help craft and execute strategy across global agent teams, in a highly cross functional role, partnering with Sales, Analytics, Marketing and on and off-shore partners.
Partnering with Sales Leaders and internal stakeholders, the Senior Analyst will optimize the sales process to consistently exceed sales targets, and improve customer experience.
This includes proactively partnering with Sales and Analytics teams to monitor performance, create action plans to improve performance, and execute medium/long-term program and channel-level project initiatives that improve customer and seller/agent experience and optimize workflows.
Focusing on improving Top of Funnel sales performance, this role will also ensure that we are effectively bringing customers into the Wayfair Professional Programme, setting them up for long term success.
What you'll do: Deeply understand both qualitative and quantitative trends in the business through active "voice of seller" engagement, strong knowledge of short/long-term KPI trendsProvide operational support to improve performance: Scope data requests for analytics teams to execute, and interpret results to understand business trends (validating qualitative feedback)Create short-term action plans to address underperformance and/or accelerate positive trends, with clear asks, milestones and deliverablesAlign and alert partner teams to executeCommunicate progress and resolutions to partner teams and sales team members Scope and execute medium/long-term projects and initiatives Assist in scoping project initiatives, ensuring project management operational excellence through clear deliverables, resource needs, timelines, and cross-functional involvementDrive execution to project deliverables, including hitting stage gate milestones, preparing / delivering updates whilst incorporating feedbackAccelerate channel / program performance, in conjunction with overall B2B OKRs Coordinate cross-functional teams and resources, assessing and acting on tradeoffs across the business (e.g., across sales programs, tech resources) What you will need: Demonstrable experience in Revenue Management, project / program management, strategy & operations, consulting, or similar roles supporting Sales, Customer Service, or Marketing teamsAbility to build relationships with diverse cross functional stakeholders, creating consistent project messaging that takes user requirements into account but does not detract from the overall project aims Display understanding of how to break down complex, ambiguous problems into logical objectives, translating sales needs into actionable steps for partner teams to executeA collaborative approach to effectively working cross functionally; driving operational improvements and projectsThe aptitude to derive insights and strategies from data, including scoping analysis, manipulating data sets, and presenting findings while incorporating qualitative and quantitative business contextKnowledge in multiple systems & user navigation in applications (including Excel & Google/ Office).
In addition, knowledge of Data Visualization tools is an advantageous Interested?
Please click apply today and getting exploring with our Recruiter.#Disclaimer: For the purposes of advertising and optimization Wayfair may use a different title to that of your contracted title.About Wayfair Inc.Wayfair is one of the world's largest online destinations for the home.
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If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.No matter who you are, Wayfair is a place you can call home.
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