Senior Customer Service Executive

My client is a market leader in the marketing and distribution of a vast range of building products in the Irish Construction Industry, who are seeking a Sales Administrator to support the wider team based out of their Dublin 10 Offices (Kylemore area).
This is a permanent position, based onsite in the offices.
Responsibilities: Processing incoming purchase orders, quotation requests, and customer queries by phone and email.Processing sales invoices.Liaising with transport carriers for delivery dates of orders and communicating this to clients.Handle customer requirements at the trade counter.Maintain accurate records of all quotations and orders received.Support external sales staff as required.Taking incoming calls and directing them as appropriate when required.Scanning and filing duties in relation to completed sales orders.The ideal Candidate will have: Excellent written and verbal communication skills.IT skills associated with MS Office.Ideally 5 year+ experience in working as a customer service support role.Ideally 1 year+ experience in working with SAP Business One.A strong customer focus and a drive to deliver excellent customer service.A confident self-starter who is capable of working on their own initiative.An ability to work as part of a team.
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