Senior MES Support Engineer The MES (Syncade) Engineer will be part of a growing MES team.
The MES System supports Electronic Batch Records, Weigh and Dispense, and electronic logbooks for the tracking of equipment used at a large multi-national Biotech manufacturing facility in Cork.
The MES (Syncade) Engineer will be responsible for the design and configuration of Electronic Batch Records in the manufacturing site.
In addition to this role, s/he may be required to configure and support the MES Weigh and Dispense and Equipment Management modules.
S/he is expected to develop an understanding of the operations on the shop floor.
Suitable for candidates with: Automation background looking to transition to MES, orBiotech process engineering with IT and automation understanding transitioning to IT, orPrior MES experience seeking knowledge in Syncade.Main Responsibilities (depending on the level of experience): Manage MES delivery from discovery to go-live, adhering to GMP practices.Develop high-quality, well-documented configurations and maintain system interfaces with ERP, automation, and lab systems.Implement changes that align with company quality standards and translate business requirements into designs.Troubleshoot system issues through data analysis and problem-solving, and promote system functionality improvements.Be part of out-of-hours support on a rotating roster.Skills required: Role requires a combination of skills.
Candidates are not required to match the comprehensive list; however, the matching skills will establish the level of competency that will impact the offer:
Communication, Client Facing, and Collaboration: Highly motivated individual with excellent communication and interpersonal skills, capable of working independently and in a team environment, and taking initiative to drive improvements.Experienced in working across multiple business and functional teams, with a strong focus on delivery and an understanding of agile ways of working.GMP: Minimum 2 years of experience in a regulated environment.Minimum 3-5 years hands-on experience with requirements gathering, design documentation, test case development, system & integration testing, custom off-the-shelf (COTS) implementations, and validation deliverables.Biotech & Automation: Knowledge of Pharmaceutical/Biotech manufacturing processes and/or manufacturing systems.Familiarity with automation and control systems, including PLCs, DCSs, and SCADA systems.MES: Syncade MES.Other MES Systems.IT & Best Practices: Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code.MS SQL Server experience would be an advantage.Awareness of IT Service Management (ITIL 4.0).Experience in writing knowledge articles.Awareness of ERP interactions with MES.
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