About Us WorkFusion puts technology to work.
We're a global team of hard-working, smart, kind and dedicated employees who are driven to reinvent the future of work. Our AI-enabled Digital Workers work alongside their human colleagues to perform highly skilled and decision-centric work in operations areas including customer service and onboarding, account opening and identity verification, anti-money laundering programs, and other document-intensive compliance activities. Companies in highly regulated areas, such as banking and insurance, rely on our solutions including three of the top five U.S. banks and four of the top 10 EU banks.
Position Overview As a Senior Product Manager for our AML Digital Workers, you will be responsible for defining the product strategy, roadmap, and features that ensure compliance with global financial regulations. You will work closely with cross-functional teams, including engineering, sales, compliance experts, and data scientists, to create robust products that meet the complex needs of financial institutions and regulatory bodies. This role requires a deep understanding of AML requirements, emerging regulatory trends, and customer pain points.
Key Responsibilities Define and execute the product vision and strategy for AML Digital Worker products, aligning with business goals and customer needs. Develop and maintain a product roadmap based on regulatory changes, customer feedback, market research, and technological advancements. Work closely with engineering, data science, and sales teams to prioritize features and ensure successful delivery. Stay updated on global AML regulations and ensure the software complies with changing standards (e.g., OFAC, FinCEN, 6AMLD). Partner with UX/UI designers to ensure the product is intuitive and meets the operational needs of compliance professionals. Utilize data and analytics to inform product decisions, track performance metrics, and make adjustments as needed. Engage with customers to understand their pain points, gather feedback, and ensure the product addresses the compliance challenges faced by financial institutions. Monitor competitors and industry trends to ensure the product remains competitive and meets market demands. Plan and execute successful product launches, including go-to-market strategies, sales enablement, and customer training. Qualifications/Experience 5+ years of product management experience, preferably in the financial services or fintech industry. Experience with AML or compliance-related software is a strong plus. Understanding of software development processes and the ability to work closely with technical teams. Familiarity with agile methodologies and product management tools (e.g., Jira, Confluence). Strong problem-solving skills, with the ability to analyze data and customer feedback to make informed decisions. Excellent verbal and written communication skills, with the ability to clearly articulate complex ideas and regulatory requirements to both technical and non-technical audiences. Proven ability to lead cross-functional teams and influence stakeholders to drive product success. A passion for delivering customer-centric products that solve real-world compliance challenges. Bachelor's degree in business, computer science, or a related field. MBA or similar advanced degree is a plus. Nice to have Experience with machine learning, artificial intelligence, or data analytics in financial crime detection. Experience with API technologies (service architectures, authentication protocols, key management, etc.) Proficiency with technical API documentation. Knowledge of global financial markets and the impact of AML regulations on institutions. Business development and partnership contract negotiation experience. Strong understanding of cloud-based software and SaaS integrations and technologies. Knowledge of SaaS pricing models. Experience entering and managing partner relationships.
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