We at the Shearwater Hotel & Spa, Ballinasloe have an excellent opportunity for an enthusiastic, confident Spa Manager to join us in our award-winning & newly renovated Spa and Beauty Bar, "Shear-Beauty".
The successful candidate will have a genuine love for the industry and a passion for delivering the very best services to our loyal client base.
Yonka & Image experience is an advantage however we will provide full training with these brands.
The successful candidate will: Oversee training, payroll, evaluation, and service standards for spa staff.
Manage and motivate all spa employees.
Monitor customer service, inspecting rooms, and speaking with customers to ensure satisfaction.
Identify new business and marketing opportunities.
Liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.
Establish and maintain a professional business relationship with all vendors.
Develop and implement Spa goals, policies and procedures.
Produce annual marketing plan in conjunction with the Hotel.
Promote and sell customised spa programs to conference groups as required.
Participate in the annual budgeting and forecast process.
Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.
Perform department annual employee performance development plans.
Attend Hotel communication meetings as necessary Complete regular stock-takes and ordering as necessary, review brands, plan and implement systems to maximise sales and revenue Required Education, Skills and Qualifications: At least 3-4 years previous experience with 1 year in a supervisory or management position Relevant qualifications Proven Spa Therapist experience and knowledge of treatments required A background working with Image or Yonka would be desirable Knowledge of Aesthetics is desirable Experience in sales would also be desirable Employee Benefits: Free on-site Parking Uniform Provided Complimentary access to Shear-Fitness and Leisure Club Meals while on Duty Discounted rates at Comer Group Ireland managed Hotels Discounted rates at Comer Group Ireland managed Spa & Leisure Facilities Discounted rates at Comer Group Ireland Restaurants Employee Recognition Awards Due to the large volume of applications for this role, only successful candidates will be contacted.