Michael Murphy Home Furnishings is a leader in the furniture retail market. We are a growing, stable company that is built on family values. Attracting and retaining great employees is one of our top priorities. Michael Murphy Home Furnishings is looking for the right person to join our talented and professional team.
The Store Manager manages the sales team to obtain maximum store growth. This role creates a customer experience resulting in complete customer satisfaction while meeting guidelines. This position assures that the store achieves sales and our customer service standards. The Store Manager strives to create an inspirational, fun, and productive culture.
Store Manager – Sandyford StoreReports to: COO and CEO
The role comes with a salary OTE circa of €52,600 per annum.
Responsibilities and Duties: Create an engaging, positive working environment and strong selling culture.Demonstrate the Company's Values in the performance of all job functions.Drive sales and increase overall store performance by building and maintaining a high-performing sales team.Provide overall engagement leadership by acting as a coach and mentor for the sales team.Ensure that your store represents our brand and your skills to customers and the community at large by creating and maintaining a store that supports our excellent customer shopping experience.Effectively interact in person and on the telephone with customers and various departments in resolving sales orders and customer situations.Train and update Sales Advisors on all products, store policies, and analyze daily business to ensure efficient operations.Work with the company's senior leadership team to meet or exceed established sales volume goals.Work closely with Human Resources and senior leadership to address and resolve employee issues.Manage staff rostering to match staffing level requirements.Respond in a professional and courteous manner to escalated customer service inquiries, requests, or complaints to reach an effective resolution.Create and maintain the visual presentation of the store by coordinating furniture and accessory placement in accordance with our standards, organizing and implementing floor moves.Qualifications and Skills: 3+ years of experience in furniture retail sales in a commission-driven environment is beneficial but not essential.A minimum of 2 years prior experience managing a professional sales team in a furniture retail environment is beneficial but not essential.Previous store opening experience would be beneficial.A competitive spirit and drive to succeed.The ability and willingness to work a flexible retail schedule which includes weekdays, weekends, and bank holidays is required.Outstanding oral and written communication skills.Proven ability to close performance gaps.Strong internet/PC skills – comfortable in a technology-driven business, strong skills in Excel.Why Join the Michael Murphy Home Furnishing Team? We are a well-established company with 50 years in business.We're fun and have a positive work environment.Culture of developing and promoting from within the company.We're dynamic and expanding.Generous staff discounts.Pension scheme.Bonus Scheme.Educational Support Scheme.Discounted corporate rate health care.Free Employee Assistance Programme.Wellbeing initiatives like our Bike to work scheme.Career Development Opportunities.Continuous professional development with dedicated training resources.
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