Job Description What you will be doing Assist with managing the day to day operations and organisation of the General Food Chemistry Laboratory ensuring samples are processed accurately, promptly and efficiently for required testing while maintaining high standards of compliance with Health and Safety, Quality Systems and Customer requirements. Provide excellent customer service through accurate and timely reporting of results and response to customer queries. Provide technical support, supervision and training as required to colleagues in the team. Proactively assist management with development of the department to ensure both Eurofins business objectives and Customer requirements are consistently delivered.
Main responsibilities will include: Deputise for Laboratory Manager and Technical Leader as required.
Ensure laboratory is operated in a safe manner in accordance with Eurofins H&S system requirements.
Assist with thorough review of all work received and allocation of work on a daily basis to technicians assigned to the Department.
Lead employee and test scheduling to deliver results on time to customers.
Implementing quality system requirements in all areas of work including ensuring amendments to the Quality Manual or other QA documentations are promptly implemented as instructed.
Lead investigation and root cause analyses of out of specification (OOS) investigations and assist in completing laboratory investigation reports (LIR) under the supervision of Technical Management Team and Quality Assurance Manager.
Perform testing as required to ensure customer and operational needs are met.
Provide supervision, training and guidance to staff as required. Participate in training programmes, undergo further training as required and participate in schemes to ensure on going competence and development of skills.
Ensure that Customer instructions are complied with, and that correct and appropriate methodology is always used.
Ensure that laboratory resources – equipment, materials and staff are properly used at all times.
Develop and maintain relationships with instrumentation vendors to ensure all preventive and corrective maintenance on instrumentation is performed in a proactive manner maximizing instrument uptime.
To uphold and always maintain company and customer confidentiality.
Maintain accurate and systematic records in accordance with documented procedures.
Possess good working knowledge of relevant documents within the Quality System including Test Methods, SOPs, Quality Manual, methods, EQA & IQC and client specific standards or specifications (where relevant).
Proactively support maintenance of QC system, introduction of new instruments, operational practices and test methods including performing / supporting method validations to meet INAB/ISO17025 and customer requirements.
Assist with daily planning of Departments workload to ensure customer deadlines are met and continually improve TATs.
Ensure that the reported data is correct, that QC Specifications and other requirements of the Quality Manual and of relevant accreditation body have been complied with in respect of the report issued.
To be able to act as an Authorised Signatory for Test Certificates where required and trained, reporting results in a timely manner.
(Where relevant) Proactively investigate any faults or problems and if not resolved, report findings to Management without delay.
Support the Laboratory Manager with maintenance of quality system, clearance of non-compliance, method review, method development and validation projects, preparation of regulatory and customer audits / visits, as directed.
Support as required the timely investigation of customer complaints, queries and other sources of non-conforming work.
Ensuring that excellent standards of housekeeping and hygiene are always maintained according to stipulated procedures.
Uphold client confidence in accuracy and response times of testing.
Comply with all aspects of Eurofins H&S policy.
Qualifications What you'll need to succeed Degree level qualification in Food Chemistry, Analytical Chemistry or other relevant subject required Experience with multiple chromatography instrument platforms (i.e.
ICP-MS, LSMS, GC, HPLC, IC) required.
Experience with multiple chromatography software platforms (i.e.
Chromeleon, Open Lab, MassHunter, etc.)
required.
Record of ongoing professional development Previous experience working within an accredited contract testing laboratory or related industry laboratory environment are preferred but full training will be provided Thorough understanding of relevant quality system and accreditation requirements Good keyboards skills and experience of LIMS Systems, MS Office packages in particular Excel.
Good standard of written and spoken English and numeracy skills.
Who we are looking for: Hard working self-motivated and professional team player Ability to work well under pressure Excellent attention to detail Progressive process improvement mindset with focus on Lean principles, automation and digitization Ability to multi-task, prioritize, organise and co-ordinate your own workload Good written and verbal communication skills Additional Information Join our team at Eurofins Food Testing Ireland - We offer a competitive package!
This is a full-time, permanent role - 39 hours per week.
Offering an initial 22 days annual leave, plus 10 days bank holidays.
We offer a competitive salary, a contributory pension scheme and exceptional healthcare provision (after a 6 month probationary period), plus complimentary life assurance.
Perks of working at Eurofins Food Testing Ireland!
Free Parking.
We are on a convenient bus route (with a bus stop outside our Little Island site).
Sports and Social Club.
Bike to Work Scheme.
Employee Assistance Programme and an emphasis on employee wellness.
We support your development! Eurofins are committed to supporting your career development.
We offer training and development and the opportunity to progress in a growing and ambitious company.
We embrace diversity!
Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer.
We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us!
We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives.
We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Life at Eurofins is different!
We want you to succeed and fulfil your potential.
We don't tie anyone to a tightly structured career path; instead, we create an environment where you can make your own decisions, prove yourself and advance quickly.
Above all, we're a meritocracy, promoting people based on talent and results, whatever their background.
Become your most extraordinary self at Eurofins Food Testing Ireland with support and development throughout your career.
