Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 31 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service.
Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.
Our Heat Merchants branch in Blackpool, Cork, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. BENEFITS: Bonus Scheme (Performance related)No late nights, No working on Sundays/Bank holidays21 days annual leave (Increases with Service to a max of 25)Life coverEmployer Contribution to pension schemeCompany Sick Pay SchemeEAP (Employee Assistance Programme)Wellness InitiativesFurther education supportOVERALL PURPOSE OF THE JOB The Counter Sales Assistant will be responsible for dealing with the day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch.
JOB SPECIFICATION Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations and ensure maximum level of sales and marginOffer alternative products, up-sell where possible, promote own brands and cross brand salesUnderstand customer's expectations and needsKeep customers updated on orders and deliveriesMonitor quotes won /lostMonitor customer orders and deliveriesStay updated with product knowledge and branch costs and targetsAdhere to health, safety and environment rules and regulationsAny other reasonable duties which may arisePlease note the above list is not intended to capture every detail of your role but the main areas of responsibility.
Person Specification The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.
Previous customer facing experience in a trade environmentMust be extremely customer focused and results drivenFlexible approach to workSales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industryFull clean valid driver's licenseCompany Values: All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeingof their colleagues and working together to provideexceptional serviceto our customers. It also means being part of a culture in which wenurture potentialso that of others can be fully reached. We achieve this by always treating everyone withfairness and respectwhilst working to have apositive impacton the communities we serve.
Additional Information: Interested applicants should send their CV and a cover letter clearly outlining how they meet the requirements of the role through this website.
Closing Date: 09/02/2024 Heat Merchants Group is an Equal Opportunity Employer
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