The Workcell leader is accountable for the operational performance of a Workcell ensuring the KPIs are achieved.
Lead, influence and motivate a customer focused team in a matrix structure to achieve Workcell KPIs and manufacturing solutions to meet/exceed customer requirements.
Key Responsibilities and End Results: (Essential responsibilities include but are not limited to the following):
Lead, influence and motivate a customer focused team in a matrix structure to achieve Workcell KPIs and manufacturing solutions to meet/exceed customer requirements.Report KPIs to Business Unit Manager on a monthly basis.Deliver actual versus quote on a monthly basis.Drive operational excellence by setting clear direction and expectations for performance, and measure actual performance with respect to Product Quality, labour efficiency, and yield against targets.Manage Master Planning Schedule for Workcell on a weekly, monthly and annual basis to include equipment, people and processes.Control costs impacting the customer P&L and Balance Sheet.Report monthly to senior leadership on the performance of the customer account.Drive a continuous improvement culture enabling problem solving and innovative solutions.Create a highly talented Workcell team and champion a positive employee environment by promoting; open communication, engagement and development of team members. Promote a culture of inclusiveness, trust, cooperation and a commitment to teamwork.Proactively manage the customer relationship at site level and conduct quarterly Supplier Relationship Management meetings. Manage customer escalations.Manage elements of the commercial quotation process.Manage effective execution of all JOS related Workcell activities on site.Collaborate with the Global Business Units to align on Customer Growth Strategies.Supports all company safety and quality programs and initiatives.
Ensure ongoing compliance with GMP in all practices, recording of events and processes.
Ensure compliance with all learnings from all GMP training events.
Other responsibilities may be assigned from time to time as needed, based on the evolution of the company and the requirements of the department/position.
Job Specifications: The minimum education and experience required to perform this job competently.
Degree in Engineering/relevant discipline essential.5 years' experience in Manufacturing/Engineering in a healthcare/contract manufacturing environment.Previous people management/leadership and customer facing experience highly desirable.Skills/Attributes:Excellent lean, operations leadership, organisational and communication skills.Excellent Performance Management skills.Ability to influence, motivate and drive self and others.Performance and results driven.Excellent initiative and decision-making capability.Ability to work in a team environment.High level of cGMP, safe working practices and awareness.Working knowledge of Microsoft Office, MS Project & ERP systems.
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