The Diamond Coast is looking for an Accommodation Manager to join their Accommodation Team.
About The Diamond Coast Located in Enniscrone, The Diamond Coast Hotel commands a prime location overlooking the breathtaking Enniscrone championship golf course, dune lands and stunning five kilometres of golden beaches, perfect for water sports, swimming and long walks.
The luxury accommodation at the Diamond Coast Hotel comprises of 99 well appointed, spacious and tastefully decorated guest rooms.
Many guest rooms enjoy views over Enniscrone Golf Course and the stunning dunes.
The Coral Restaurant at the Diamond Coast Hotel offers a warm welcome, excellent cuisine, great wines, relaxing surroundings and friendly hotel staff to attend to your every need.
Additional facilities include a crystal adorned banqueting suite perfect for your wedding day, seating up to 400 guests, meeting rooms and Stir Bistro.
Tasks & Responsibilities To ensure appropriate quality standards are always documented and adhered to and regularly reviewed to consider changing customer requirements.
To promote good team relations in the department ensuring fairness and consistency in all dealings with team members.
To adhere to all Human Resource Management procedures and develop these as required.
To be aware of relevant competitor information and market changes and to initiate changes to our services where appropriate.
To draw up rosters on a weekly basis in line with business needs. To hold daily team briefings in the department to ensure effective communication.
To always ensure a high level of hygiene throughout the department To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.
To ensure the upkeep and maintenance of area of responsibility i.e., equipment, furniture and fittings ensuring an effective preventative maintenance system and schedule is in operation.
To ensure effective stock control systems are in place in area of responsibility.
Skills/Experience to include but are not limited to: At least 2 years experience in a similar role Must be organised and efficient Flexibility and a proactive approach is a must in this role.
Excellent communication and customer service skills.
Perks and Benefits of working at The Diamond Coast Very competitive salary PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty including breakfast, lunch & dinner Complimentary barista-style coffee Discounted room & dining rates in Windward properties for you as well as friends and family Refer-a-friend scheme Training and development opportunities dedicated to your development Employee awards & staff recognition scheme including employee of the month, long service awards, team recognition days and random treat days Cycle-to-work scheme About Windward Management The Diamond Coast Hotel is managed by Windward Management.
Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.
2,200 keys* in Ireland and Continental Europe.
Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners
