We help the world work smarter—and have plenty of fun while doing it.
A global SaaS leader for seamless digital document workflows, Nitro offers a suite of solutions for PDF, eSigning, identity verification and analytics supported by a best-in-class customer success and change management team.With more than 3 million licensed users and 13,000+ business customers across 157 countries, we serve 67% of the Fortune 500.
How We Work: We aim to create an environment where talented individuals are empowered to excel. How we collaborate, innovate, and engage with one another is important to us. Our work is driven by 5 key principles:
One team, One mission
Our collective dedication to Nitro's mission defines us. Together, we are building an environment where everyone feels like a valued part of something bigger than themselves.Own it
We take full ownership of our actions and decisions. We empower one another to lead with confidence, creativity, and a solutions-focused mindset.Accountable to our customers
We are dedicated to our customers and take our commitments seriously. We do what we say we are going to do.Excellence in execution
Driven by passion and precision, we exemplify excellence in our delivery with innovative, top-quality results.Be bold, fail fast, learn faster
We learn as we grow, dare to try, and bravely question. We are not chasing perfection but forever iterating towards it.These guiding values shape our approach to work, fostering a culture where everyone is inspired to contribute their best.
The Role: We are looking for a Customer Account Executive to join our retention & expansion team to act as a trusted adviser and bring value to our customers in EMEA. You will be responsible for executing sales strategy, effectively engaging existing customers, identifying their needs, and selling appropriate Nitro solutions to meet those needs. You will be dedicated to making our customers successful and seeking out opportunities for revenue growth. This role represents a significant opportunity for an experienced SaaS Sales Professional to join a rapidly expanding global sales organization.
Your impact: You will leverage our value proposition to position Nitro's customers at the forefront of digital transformation.
Develop strong understanding of customers and serve as a trusted advisorDrive existing customer relationships and ensure customers are achieving full potential of their current investment (leverage customer relationships to expand the usage of Nitro within new teams and departments)Drive the business forward by expanding revenue within the current customer base, by prospecting and building pipeline while building strong personal relationships with existing customersDevelop and execute on a strategic plan for the territory and create reliable forecastEmbrace a growth mindset and inspire those around you to perform at a higher level while effectively leveraging resourcesWork to develop and circulate the set of best practices that will be the foundation of this growing teamPartner cross-functionally within Nitro (and with channel partners, as required) to gather data, drive product adoption, and ensure customers leverage the solution to achieve full business valueListen to the needs of the market and share with product and marketing teamsWhat we are looking for: 3+ years of quota-carrying sales experienceFluent in English. Spanish and Italian are an advantageExperience with SaaS sales and Salesforce.com platformExperience carrying a revenue/bookings target with the ability to develop compelling strategies that deliver resultsExcellent communication, negotiation, and forecasting skillsDemonstrated ability to find and manage high-level business in an evangelistic sales environmentAbility to assess business opportunities and read prospective buyersAbility to orchestrate the closure of business with an accurate understanding of customer needsAbility to include multiple partners and members of the company management team to position company products against direct and indirect competitorsA team playerCreative MindsetWhy Nitro?
Along with our regular benefits and programs (including health, dental, vision, and retirement as standard), we are also very proud to offer a few additional initiatives to future Nitronauts:
Flex Time Off
Work-life balance is important at Nitro, and we understand that there are events that we cannot plan for. We are proud to offer Flex Time Off to be used for holidays, spending days with your family, orappointments.
Hybrid Work
Our team embraces the hybrid work model, appreciating its blend of flexibility and structure. We combine three days of in-person collaboration at our global offices in Toronto, Dublin, Antwerp, Porto, and Melbourne with the convenience of two days of remote work each week.
Families @ Nitro
We have the opportunity and responsibility to ensure the well-being of our employees, which includes offering support when and where it matters most. From generous leave to fertility benefits, Nitro supports team members who may be on or considering a path to parenthood, whatever that looks like.
Company-Wide Recharge Week
We understand the importance of taking time off, which is why we have a Recharge Week every January. It's a time when everyone takes a break together, making it easier for all of us to relax and refresh for the year ahead.
Nitro strongly encourages applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We provide an accessible candidate experience and invite you to request any accommodations or adjustments throughout the interview process and beyond. #LI-DK1 #LI-Hybrid
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