This is a superb opportunity to join the hotel team of Anantara The Marker Dublin Hotel within the Sales & Events Department as Sales & Events Executive.
The Sales & Events Executive - Groups manages all conventions, meetings, incentives and events from file handover to completion ensuring maximum profitability and client satisfaction.
In addition, they manage the full event cycle for weddings including initial enquiry, site inspections and contract preparation.
SpecificDuties To manage all conventions, meetings, incentives and events from filehandovertocompletionensuringmaximumprofitabilityandclientsatisfaction.
To manage the full event cycle for weddings including initial enquiry, site inspections and contract preparation.
To effectively monitor the daily events planning process and operations of the Events Department, includingproviding supportand guidancetofellow eventsplannersand the hotel banquet team to ensure a successful and effective operation ending in a positive on-brand, guest experience.
Toliaisewiththesalesdepartmentsensuringefficienttransitionforeacheventbeing contracted.
To build and ensure a strong and effective relationship with the Food and Beverage manager and his/her conference and banqueting team.
To effectively process all weddings/event through the enquiry stage, sales process through to the completion and signing of contract.
To effectively coordinate the delivery of all events business with all relevant departments.
To be responsible for maintaining allprocedures and processes within the events planning department as detailed by The Marker Hotel, and in line with Leading Hotel of the World Standards.
To ensure that all summaries and banqueting event orders are both produced and signed off by the client in a timely manner.
To ensure that all operational information is accurate on group summaries and banqueting event orders.
To ensure that all relevant information is communicated to all departments prior to and during events.
To maintain a strong client relationship and ensuring that all banqueting specifications are communicated to and executed by all operating departments making for a successful event experience for the event planner, and attendees.
To ensure that there is a constant communication from the Events Team to all hotel departments and the client as it applies to the client at hand.
To ensure that the conference & banqueting team has executed the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.
To give daily support and guidance to fellow events and banquet personnel to ensure a successful event experience by our guests.
To carry out all duties in line with departmental Standards Manual (Leading Quality Assurance).
Please see attached LQA document.
To provideachannelforcommunicationwithinthehoteltoeffectivelydealwithall telephone and email enquiries in a professional and courteous manner To be fully aware of any menu updates, hotel promotions, corporate promotions or special Tobeknowledgeableandinformedabouttheintroductionofproducts.
Generalresponsibilities To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality delivered consistently to our guests.
To deliverexcellentcareto ourguests TohaveanunderstandingtheHotelsVision&Missionstatementascommunicated totheteam Toreportdefectivematerialsand equipmenttotheappropriateDepartments.
TobevigilantthroughouttheHoteltopromotesecurity Tohavestrongproductknowledgeofallareasofthehotel.
ToacceptaflexibleworkschedulenecessaryforuninterruptedservicetoHotelguests and to maintain flexibility within teams.
ToprovidesupportwherenecessaryinotherareasoftheHotel.
Tocomplywiththehotelscashhandlingprocedure.
People ToattendappraisalreviewswhenrequestedbyHeadofDepartment Tounderstandandcomplywiththehotelsemployeehandbook Toattenddepartmentaldailybriefings Toattendmonthlydepartmentalmeetings/GeneralTeamMeetings,ECCMwhen required.
To adhere tothehotelsgroomingprocedures.
ToclockinandoutoftheTimepointatthestartandfinishofeachshiftandforbreaks.
To inform your manager if you did not receive your break entitlement.
Fire,Health&Safety TocomplywiththehotelsFireand Emergencyprocedures.
TocomplywiththeHealth&Safetyregulationsofthehotel TocomplywiththeFoodHygieneregulationsofthehotel.
To ensure all accidents and incidents are investigated and reported in accordance with the hotels accident/ incident reporting procedure.
To support the hotels Environmental policy by complying with waste management and monitory energy efficiency.
What do we have to offer you Competitive Salary Premium rates for Sunday work Career Progression Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel Group Excellent Room Employee Rates in all Minor Hotels properties worldwide Unlimited access to the eLearning platform Increased holiday entitlement for long service employees Meals whilst on duty in our employee restaurant Employee Recognition Awards Employee Assistance Program - mental health and wellbeing support Complimentary provision and laundry of uniforms References: All employment offers are made subject to us receiving two satisfactory references, which could be: A corporate email and/or phone number or A letter in a headed paper signed by the manager / HR We will not ask for reference details until you reach the interview stage.
Skills: Sales Events Hospitality Benefits: Meal Allowance / Canteen Clothing Allowance Paid Holidays