This role will be responsible for working with Sales Operations leadership, cross functional stakeholders, and third-party vendors to execute on key Go to Market (GTM) initiatives. This person will support the lead management, data management, and sales performance of key global initiatives and sales processes. The right candidate will have experience with data administration, sales support and an understanding of basic sales processes.
What your day could consist of:Outsourced Vendor Operations:Build and own operational relationships across key partners in external vendors and internal teams; holding key stakeholders accountable for performance and contractual commitments.Responsible for overseeing the vendor operations for ActiveCampaign (AC) across GTM teams.Process & Tools Administration:Perform Deal Desk functions for appropriate GTM teams; performing regular audits and approvals maintenance of deals throughout the sales process.Maintain accurate documentation and guidance for internal and external partner sales teams on quoting process, policies and Rules of Engagement (ROE) and drive compliance across the sales organisation.Be a key owner of completion on key deliverables for end of month, end of quarter, and end of year bookings, contracting, and compensation.Data Administration:Maintain and update databases with accurate and relevant information.Ensure data integrity, hygiene, and consistency across various systems.Analysis/Reporting:Be directly accountable for maintaining metrics and analysis of vendor performance, and provide regular reporting; when necessary leading Business Reviews and actions with vendors to drive KPI performance.Report out on deal demographics each month; as well as identify areas of opportunity.Collaborate with sales and ops leaders to provide timely and relevant reports.What we're looking for:3+ years in sales or revenue operations; preferably with SaaS experience.Strong skills in MS Excel; Familiarity with BI tools (i.e. Looker) or SQL is a plus.Preferred, but not required:Salesforce admin experience.Third-party vendor or outsourced sales management experience.German fluency.Ability to think strategically, analyse, and interpret market and sales cycle information.Exceptional project management and communication skills, intellectual curiosity, and strong attention to detail.Highly organised self-starter who enjoys driving business impact and operational efficiency.Collaborative team player who is effective partnering cross functionally, across multiple different time zones.Comfortable working in a fast paced environment and dealing with ambiguity. Display professionalism and confidence in challenging situations. Flexible and open to changing priorities, and managing multiple tasks simultaneously within compressed timeframes.Excellent written and verbal communication skills.Bachelor's Degree. About ActiveCampaign: ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign's mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don't just celebrate our differences, we believe our diversity is what empowers our innovation and success.
Perks and benefits: At ActiveCampaign, we prioritize employees' well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you'll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer: - Comprehensive medical and dental benefits paid 100% by ActiveCampaign for you and your dependents.
- Pension scheme with matching up to 5% of your contribution.
- Complimentary access to mental health resources through Calm and TELUS Health EAP.
- Generous paid time off and leave of absence options.
- Meal and transportation perks if working at the Dublin Hub, or a home office stipend to cover at-home workspace expenses.
- Access to professional development resources through LinkedIn Learning.
- Access to an exclusive employee perks and discount program.
- Baby swag for every baby born and/or adopted - we love to see our AC family grow!
- A Cycle to Work Scheme where you can purchase a bike and equipment tax free for cycling to work.
- After five years of service, you'll be eligible for a four-week paid sabbatical leave, accompanied by a sabbatical leave bonus.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
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