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JOB TITLE: Shift Manager (24/7 and 24/5 shifts)
Company BackgroundOrnua is a dairy co-operative which sells dairy products on behalf of its members, Ireland's dairy processors and, in turn, Irish dairy farmers. It is Ireland's largest exporter of Irish dairy products, exporting to 110 countries worldwide. Headquartered in Dublin, Ornua has annualised sales of over €3.5 billion and a global team of 3,000 employees.
Ornua is structured across two divisions: Ornua Foods and Ornua Ingredients. We operate from 10 business units worldwide, including 16 production facilities, and have sales and marketing teams working in-market across the globe in Africa, Asia, Germany, Ireland, the Middle East, Spain, the UK, and the US.
You may know us by our brands Kerrygold, Dubliner, Pilgrim's Choice, Avantage, Forto, and BEO.
At Ornua, our Values lie at the core of everything that we do and how we behave both individually and as a business. Our five values, and their underlying behaviours, encourage us to Seek and Embrace New Ideas, Make It Happen, Be Our True Selves, Show You Care and Achieve Great Things Together. At Ornua, our co-operative ethos lies at the heart of how we do business. We care passionately about driving sustainable, profitable growth, underpinned by our ambitious 'Path to Prosper' strategy. We have delivered significant growth in our core business, and we have ambitious plans for continued growth over the next five years.
WHY THIS ROLE IS VALUABLE The Shift Manager role will be responsible for leading a shift of operators to hit performance KPIs, drive employee engagement and support continuous improvement activities.
KEY AREAS OF RESPONSIBILITY: Drive a culture of Safety and Quality amongst the team.Ensure full compliance with technical and food hygiene standards to ensure product meets all appropriate quality and safety standards.Work closely with key stakeholders including H&S, Maintenance, Quality and Supply Chain.Ensure training and development plan is in place for all team members to build skills capability of the team.Ensure all MOs are closed off correctly.Investigate complaints specific to the shift, ensures complaint documentation is completed within the agreed timeframe.Facilitate Continuous Improvement projects for the shift.Liaise with the planner regarding adherence to schedule.Lead and monitor team huddles to ensure that actions are closed off in a timely fashion.Drive GMP across the production floor and close off actions as required.Manage payroll hours for the team.KEY REQUIREMENTS: Strong Leadership skills and can demonstrate success in leading a production team to deliver business objectives.Problem solver, disciplined in collecting information, ascertaining root cause of issues and identifying and developing practical solutions.Flexible in working 24/7 and 24/5 shifts.Strong communicator with the ability to manage change effectively.FORWARD LOOKING: Helps others to accept change, implements change, and looks ahead to anticipate change.WORKING TOGETHER: Ensures own team effectiveness; facilitates and leads cross-functional working.OWNERSHIP: Clarifies accountabilities, overlaps, and gaps, and helps others remain motivated through difficult times.COMMUNICATIVE: Communicates confidently, adapting style for different situations.
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