Vestima Execution Support - Intern

Your career at Deutsche Börse Group
Clearstream's investment funds services enable banks and other investment fund distributors to move towards standardisation, automation and straight-through processing of investment fund orders. Joining our team in this diverse and challenging role, you will act as dedicated contact person for Clearstream's customers on queries related to Investment Funds operations and Vestima.
Your Responsibilities Provide assistance to customers and TAs using our automated order routing system VestimaInvestigate on order failures and rejections and where possible replace deals before fund cut offFollow up on pending trades post orders placement, i.e. missing contract notes, cash and stock settlementAs part of our transfer service explain our procedures and follow up on pending instructionsHandle customer queries relating to all areas of Custody Investment Funds (New Issues, Income Processing, Corporate Actions)Work closely together with the different Investment Funds Units spread in different locationsSupport any other tasks related to internal projectsYour Profile Key attributes for the role include:An interest in learning about the funds industryCurrently studying for a third level qualification in Business or Finance related areaPrevious experience in dealing with customers/clientsBe risk aware and take all steps necessary to minimise errorsProficient with MS Office Excel and WordStrong ability and experience of multi-taskingProactive with strong organisational skills and the ability to work on own initiativeAbility to work under pressure to meet deadlinesExcellent problem solving skillsExcellent interpersonal skills, working well independently and in a team environmentExcellent accuracy and attention to detailExcellent communication skills, both verbal and writtenNOTE: This job description is not intended to be all-inclusive. Successful candidates may perform other related duties to meet the ongoing needs of the organization.

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