Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C's apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – "Hotel specific" Free Car Parking – "Hotel specific" Stays in our hotels at discounted prices Even free stays in our hotels as one of our rewards & recognition incentives Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C's apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willing to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hardworking Displays behaviours that enhance the company values Good communication and excellent grooming standards Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Klarent Hospitality are recruiting for a Room Attendant We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role: As a room attendant, you greet all guests in a warm, friendly, and courteous fashion and always maintain a professional manner. Clean assigned bedrooms, bathrooms, and public areas and ensure stocks of bathroom and bedroom items are replenished to correct standards. Report any defects found in the bedroom, corridors, or public areas to the Head of department. Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction. As a room attendant, you will be an integral part of the hotel team, working and cooperating with colleagues to enhance the guest experience. A knowledge of SALT and positively contribute to the department and hotel's score. Follow the company control procedures in accordance with the company checklist. Manage your working rota efficiently, ensuring you are always prepared for work; your trolley and caddy are stocked appropriately. Consider wastage without compromising standards. Be energy efficient within the department, turning off lights, equipment, etc., when not in use. Develop your skills and knowledge through training, communication, and teamwork.
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